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AI governance should not be reserved for large corporations.
Small and medium-sized organisations are already using AI in customer service, recruitment, marketing, administration, decision support and everyday operations.
The problem is that many organisations cannot clearly answer four simple questions:
PEOPLE
Who is responsible for the AI being used?
AUTHORITY
Who decided that it could be used, and for what?
ACCOUNTABILITY
What record exists of that decision?
KNOWLEDGE
Does the organisation actually understand what the system is doing, what information it receives and what happens when something goes wrong?
The SME AI Governance Manual was written to turn those questions into practical governance that smaller organisations can actually implement.
Clear. Practical. Proportionate. Real-world.
This first Written digital edition is limited to 500 copies.
James Peter Mackenzie MBA MDM MSc - AI
PAAK.UK