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Help Center

Help Center

Need assistance? You’re in the right place. Explore guides, FAQs, and troubleshooting tips to get the most out of our platform. If you can’t find what you’re looking for, our support team is just a message away.

About Written

About Written

What is Written?

Why blockchain?

What is a smart contract?

What payment options are available?

Will a published book become an NFT?

Is Written safe?

How is Written different from Amazon KDP, Apple Books, and other platforms?

What is Written’s stance on the use of AI, and will it be integrated into the platform in any way?

Is there 24/7 (or any) support for both authors and readers?

On which devices is Written available?

For authors

For authors

Author’s rights, DRM and content protection

What about rights? Do I need to sign an exclusive contract to sell my books on the Written app?

Are books DRM free? If it's real ownership, can readers open them on Kobo, Kindle, Onyx readers..?

How does Written prevent plagiarism and fraud?

What happens if my book is prohibited (or suddenly becomes prohibited) in certain countries due to local laws?

Money & selling

What is the revenue split between me as an author and Written?

Is there a cost to publish my book on Written?

Are there any additional costs that the reader will pay while buying a book?

Publication process

If this is the 1st time publication for the title, do you provide an ISBN, or do I need to get my own?

What types of files do you accept for publication?

Can I use my real name or a pen name when publishing my book? Are there any character limits for the title and description?

Do you have any tools to help me write a description for my book?

What does the number of copies mean during the publishing process?

How does reselling work?

Why do I need to add genres, moods, plot elements, and tropes during publication?

What happens if I publish a book with you, and later decide I no longer want to sell it, need to fix an error, or make other changes to the book?

Communication with readers

What can I post on my profile besides my books?

Do you offer promotional tools like discounts, free book campaigns, or featured listings?

Can I offer a 10% free sample of my book to potential readers?

Do you provide a widget to link the Written app book listing to my website or social media?

Can readers leave reviews on my books?

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